Communicate
Marketing automation customized to your center creates multiple touch points for candidates to learn more about your opportunities. We help you to provide multiple conversation channels to build trust with your candidates, this allows them to contact you and converse in a way that is easy and comfortable for them.
Timeline
Hiring staff can initiate and encourage 2-way conversations using a communication tool that best suits the candidate. Everything is time stamped and all edits, communication, and comments are saved to keep your team on track.
-
SMS- send quick text messages directly from the candidate’s profile.
-
Email-have the entire email thread visible in the candidate’s timeline.
-
Facebook Messenger- chat with candidates on Facebook directly from the IKS platform.
Free-type your responses for a personal touch
Sometimes you just need to send the candidate a quick SMS or email that is specific to them. These one-off communications can be sent directly through their timeline.
Templates
Use templated responses from our out-of-the box system, or create your own custom templates that use your center’s terminology.
Placeholders
Use the same template for multiple sites and auto-populate information that can be lengthy to type and may differ for each location (Address, phone number)
Domains
Use your own branded domains for two-way email communication. This will allow you to build your own email reputation and increase both brand awareness and email deliverability.